Need a hand with Fart Attack Mobile?
Contact the Moss Games team at moss.talk@gmail.com for technical help, purchases, player safety or privacy questions.
Report a Bug
Tell us your device model, iOS or Android version, game version, what happened and the steps that caused it. For connection problems, tell us whether you were hosting or joining and whether you used Wi-Fi or mobile data. If available, include the report copied from Settings > Bug report and a relevant screenshot. Review attachments before sending them. Do not include passwords, payment-card information, private access tokens or unrelated personal information.
Email Bug ReportPurchase Support
For a missing ad-free purchase, try Restore purchases using the same store account. If that does not work, email us with the product name, platform and order reference. Do not send full payment details. Refund requests are handled through the store's process and applicable consumer law.
Email Purchase SupportPlayer Safety
Use the in-game mute, block and report controls. You can also email Moss Games with the player's display name, incident time and report reference if one is available. Include only the details necessary to explain the concern. In-game reports and support emails are separate channels. Do not post private player information in public Discord channels. For an immediate real-world emergency, contact your local emergency service.
Email Safety ReportPrivacy Requests
For access, correction, deletion or a privacy complaint, visit our Data Deletion page or email moss.talk@gmail.com.
Email Privacy RequestFrequently Asked Questions
Do we need to be on the same Wi-Fi?
No. Online rooms can connect players on different internet connections. Connection quality, mobile signal and the host's connection can affect the experience. Keep the host's game open during a match.
Do I have to use voice chat?
No. Voice chat is optional. You can mute your microphone, mute other players or disable microphone permission in your device settings.
What does ad-free access remove?
When available, the permanent ad-free purchase removes automatic pop-up ads. Optional rewarded ads remain available. The temporary offer removes automatic pop-up ads for 30 minutes after two qualifying rewarded ads are completed; the timer continues when the game is closed.
Does a purchase transfer between Android and iPhone?
Not automatically. Purchases are associated with the relevant app-store account and platform. Use Restore purchases on a supported device with the same eligible store account.
Will reinstalling keep my progress?
Some progress and preferences are stored locally and can be lost when app data is removed or you change devices. Do not uninstall as the first troubleshooting step. Ask support first if you want to preserve local progress. Restoring a store purchase does not necessarily restore game progress.